Each accommodation complex has its own Accommodation Operations Team who are reponsible for ensuring the efficient day to day running of your accommodation which includes the cleaning and maintence of the buildings. Should anything need fixing or replacing or you are not happy with the service you have received in the first instance please contact your Accommodation Operations Co-ordinator ( contact details below). The team are here to help you with any enquiries that you may have during your stay in University Accommodation.
Team 3 are responsible for the following accommodation:
The Accommodation Operations Team Leader for team 3 has overall reponsibility for the team, however in the first instance you should contact your Accommodation Operations Co-ordinator.
Accommodation Operations Team Leader: Rachal Simpson
Location: Woodland Court
Telephon extension: 5078
Accommodaiton Operations Co-ordinator: Vanessa Chambers
Housekeeping location: Marlborough Court, C entrance
Telephone extension: 5172
Opening hours: Monday to Thursday 09.00 to 17.20 and Friday 09.00 to 17.10. Outside of these hours you should contact the Eastwood or Westwood Accommodation Services Centre
Linen change day: Wednesday between 09.30 and 13.00 at the relevant Housekeeping Office, linen can not be changed outside of these hours
Accommodation Operations Co-ordinator: Sarah Corbett
Housekeeping location: Marlborough Court, C entrance
Telephone extension: 5078
Opening hours: Monday to Thursday 09.00 to 17.20 and Fridays 09.00 to 17.10, outside of these hours please contact the Eastwood or Westwood Accommodation Services Centres
Linen change day: Wednsday between 09.30 and 13.00 at the Woodland Court Laundrette, linen can not be changed outside of these hours
Laundrette facilities can be found next to the Housekeeping Office in Marlborough Court and via the court yard at Woodland Court.
Standard Wash £1.60 Super Cycle Wash £1.80 Tumble Dry £1.00 Quick Dry £0.50
The laundry facilities are supplied and maintained by a third party company. In the event of a machine not working during your washing/drying cycle please contact Circuit Laundry on 0800 032 0070 with details of the laundry location and the machine number. Alternatively contact the Accommodation Services Centre located to the front of the Westwood student accommodation.
In the first instance any issues should be raised with your Accommodation Operations Co-ordinator. This can be done by telephone, in person or by completing the following form: Maintenance Form
If you feel that your issue has not been addressed satisfactorily by your Accommodation Operations Co-ordinator please contact in the first instance the Accommodation Operations Team Leader for your area.
We value your feedback on our staff and the services that we provide, and continually look for ways of improving the service that we offer to our customers, If you have any feedback then please e-mail it to us at Acc-feedback@bath.ac.uk
From time to time we get things wrong, if you feel that our service has not met your expectations then we have implemented a complaints procedure across the Accommodation Operations department. If you wish to make a complaint please contact a member of our Accommodation Team who will assist you with your complaint.